Privacy Policy

This Privacy Policy describes how A'mom Healthcare Service LLC ("we," "us," or "our") collects, uses, discloses, and protects information when you visit our website, submit forms, subscribe to our newsletter, or otherwise interact with our services.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and any message content you provide through our contact form, appointment request form, or other inquiry forms on our website.
• Newsletter Subscription Data: Email address and related subscription preferences when you sign up for our newsletter.
• Account Information: If you register for an account on our website, we collect your name, email address, and password (stored in encrypted form).
• Technical Information: Browser type, device information, IP address, pages visited, and general usage data collected through standard web server logs and cookies.
• Communications: Records of correspondence when you contact us by email, phone, or through website forms.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, contact form submissions, and appointment requests;
• Provide, operate, and improve our home healthcare services and website;
• Send newsletters, care tips, and promotional communications (where you have subscribed and consented);
• Verify your identity and protect against fraud or abuse through security measures including Google reCAPTCHA;
• Comply with applicable legal obligations and protect our rights;
• Analyze website usage to improve user experience and service quality.

3. Contact Forms & Appointment Requests

When you submit our contact form or appointment request form, we collect the information you provide (such as your name, email, phone number, preferred date, and message). This information is used solely to respond to your inquiry, schedule consultations, and coordinate care services. Form submissions may be protected by Google reCAPTCHA when enabled, which helps prevent spam and automated abuse. Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

4. Newsletter & Mailchimp

If you subscribe to our newsletter, your email address may be processed and stored through Mailchimp (The Rocket Science Group LLC / Intuit), our email marketing service provider. Mailchimp may collect and process your data in accordance with its own privacy policy. Depending on our configuration, newsletter subscriptions may require double opt-in confirmation before you are added to our mailing list.

You may unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email we send or by contacting us directly at amomhealthcareservicellc@gmail.com.

5. Google reCAPTCHA

We use Google reCAPTCHA on certain forms (including contact, appointment, newsletter, and registration forms where applicable) to protect our website from spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Information collected by reCAPTCHA is used in accordance with Google's privacy policies. By using forms protected by reCAPTCHA, you acknowledge and agree to this processing.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to maintain session state, remember preferences, and analyze traffic. You can control cookie settings through your browser. Disabling cookies may affect certain website functionality.

7. How We Share Information

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that help us operate our website and services, including Mailchimp (email marketing), Google (reCAPTCHA), and web hosting providers;
• Legal Requirements: When required by law, regulation, legal process, or governmental request;
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and appointment requests are retained for operational and record-keeping purposes.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us using the information below. We will respond to legitimate requests within a reasonable timeframe.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

A'mom Healthcare Service LLC
Email: amomhealthcareservicellc@gmail.com
Phone: +1 (347) 282-8010
Alternate Phone: +1 (240) 854-0078